Privacy Policy

Synoptix Software (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://synoptixsoftware.com (the “Site”). By using our Site, you consent to the practices outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Information you voluntarily provide, such as your name, email address, phone number, or other contact details, when you fill out forms, contact us, or subscribe to updates.
• Non-Personal Information: Information automatically collected about your use of the Site, such as your IP address, browser type, device information, and browsing behavior through cookies or similar technologies.

2. How We Use Your Information

We use the information we collect for purposes including but not limited to:

• Responding to your inquiries or fulfilling your requests.
• Providing updates about our products, services, promotions, or policies.
• Improving our Site, services, and user experience.
• Complying with legal obligations and protecting our rights.

We do not sell or rent your information to third parties.

3. Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember information about your visit, such as your preferences or login details.

How We Use Cookies

We use cookies to:

• Ensure the Site functions correctly.
• Enhance your experience by remembering preferences and settings.
• Analyze traffic and user behavior to improve performance.
• Deliver personalized content and advertisements.

Types of Cookies We Use

• Necessary Cookies: Essential for the operation of the Site, such as enabling secure logins.
• Performance Cookies: Collect information about how visitors use the Site to improve functionality.
• Functional Cookies: Enhance user experience by remembering preferences.
• Targeting Cookies: Track your online activity to deliver tailored advertisements.

Managing Cookies

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of the Site. For more information on managing cookies, visit www.allaboutcookies.org.

4. Sharing Your Information

We only share your information with third parties in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Site or providing our services.
• Legal Compliance: We may disclose your information when required to do so by law or in response to valid legal requests.

5. Your Rights and Choices

You have the right to:

• Access, correct, or update the personal information we hold about you.
• Request the deletion of your personal information.
• Opt out of receiving marketing communications by following the “unsubscribe” link in emails or contacting us directly.
• Restrict or object to how we process your data where applicable.

To exercise these rights, contact us at services@synoptixsoftware.com.

6. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, or destruction. Sensitive data, such as payment information, is encrypted using secure technologies.

Despite our efforts, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: services@synoptixsoftware.com

Phone: (801) 254-4503